What does it mean that children's intelligent robots are always offline?

 　　You first restore the equipment to the factory settings and reset it.If not,first ask the after-sales service for them to deal with it.If they can't deal with it,let them or call the manufacturer's service phone,and it really can't return to normal,then talk about returning it.Now the houses are all large houses,and the poor WiFi signal of the router is the main reason why the intelligent robot is offline.In the connected state,check the network signal in the general settings of the child's intelligent robot to see how strong the WiFi signal is.If the WiFi signal strength is not good,it is the problem of WiFi.Changing the charging position of the robot to a better signal position can generally solve the offline problem.I hope my answer is a little helpful to you!You can restore the equipment to the factory settings and reset it.If it still doesn't work,you can call the manufacturer's service phone or find after-sales service for treatment.If it doesn't work,you can find them to return the goods and adjust the server.If it doesn't return to normal,press and hold the power key to shut down and restart the machine,and the equipment will return to normal