Recently, Yuntrace Technology reached a cooperation with Meituan Takeout to promote the advanced upgrade of takeout consumer services under the hotel scenario of commercial robot application linkage. The Meituan delivery system is connected with the hotel equipped with robot services, forming the "relay delivery" of the delivery boy + robot, successfully solving the problem of selling and distributing 100 meters inside and outside the building. At present, more than 1,000 hotels under the East China National Division of Huazhu Group have been officially implemented.
In recent years, Meituan has continued to explore the field of unmanned distribution. This time, the cooperation between Yuntrace technology and Meituan takeout, for Meituan, through the end of the intelligent open platform, work together with partners to build the industry ecology, the open platform provides the robot with a standard food storage interface, convenient for riders to operate in a unified manner, while upgrading the rider APP, so that the location with Yuntrace robot service, Consumers can enjoy the "robot delivery" service.
On the screen of Yuntrace robot, a special QR code for delivery riders is developed. After the riders arrive at the hotel, they can scan the QR code using the APP dedicated to the riders and wechat, select "open the door to save items" according to the order information, and select "I have saved items" after placing the food, and the robot will relay to complete the indoor 100-meter delivery. This "last stick" task will also be recorded in the list of takeout orders and robot tasks.
It is reported that the delivery relay took the lead in the Huadong Group East China thousands of hotels to do pilot, there are 1300+ robots to pick up the "baton", open the closed-loop delivery service. A staff member of a Hanting hotel said: "The front desk of the hotel knows the function of scanning code and has carried out special training. There is no need to provide the robot screen password to the rider, and the order information address is also directly synchronized, which is still very convenient."
Meituan takeaway connected robot intelligent delivery service, choose to explore the possibility of cooperation in a mature robot service system such as Cloud trace technology, not only can quickly land, but also form a good market effect to help consumption upgrade, increase guest satisfaction and loyalty. Huazhu takes the lead as a pilot, making full use of the service value of robots, giving play to the potential of AI to do excellent services in the hotel scene, so that robots can truly realize closed-loop services, and also play an exemplary role in the development of digital intelligence in the hotel industry.
Disclaimer: The content of this article is reproduced on this website corporate information, only on behalf of the author's personal views, and has nothing to do with this website. The content does not constitute investment, consumption advice, only for readers' reference, and please verify the relevant content.
Original from: Hebei Network Radio and Television Station